When the ScanSnap is connected to a computer via a USB cableĬheck that the USB cable is connected to the ScanSnap or to a computer properly,Īfter checking, update the firmware again in the following procedure: Windowsĭisplay the main window of ScanSnap Home.įor details, refer to To Display the Main Window. For example, the wireless access point is turned on or there are no errors or malfunctions with the wireless access point. When the ScanSnap is connected to a computer via Wi-FiĬheck that there are no problems with the Wi-Fi environment.
If this message is displayed, check the connection status of the ScanSnap and a computer. An update of the firmware may be performed when using the ScanSnap for the first time or when adding the ScanSnap to ScanSnap Home.
